Shipping Policy

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When Will My Gift Be Shipped?
FedEx pick up service is Monday – Friday only, excluding holidays.

Orders placed Monday-Friday before 10 am Pacific/1pm Eastern typically leave our warehouse the same or next business day.

Orders placed after 10 am Pacific/1pm Eastern, over the weekend or on a holiday, will leave our warehouse the next business day Monday-Friday.

Once the carrier picks up the package and leaves our facility, FedEx starts the transit process. Transit time for Standard Ground varies depending on where your gift is being delivered. Use the guidelines below to estimate how many days your order will be in transit before it is delivered:
After your gift ships, you will receive an automated email from Amazon that references the carrier, tracking #, and a wide range of possible delivery days. Do not be alarmed the email is a generic form letter! Wait 24 hours to allow for the carrier to update your orders information then go to the FedEx website to track your package and delivery in REAL TIME for an accurate delivery date.

FREE Standard Ground Shipping.
FedEx Ground Home Delivery makes deliveries Tuesday – Saturday only, excluding Holidays. (No Sunday or Monday delivery)

FedEx Ground Business Delivery makes deliveries Monday-Friday, excluding Holidays. (No Saturday or Sunday delivery) Please include the business name in the address so we can select the correct service for you.

** Signature Required Service is not included. If required, please contact us direct via phone or email within one hour of placing your order to arrange for this additional service for a nominal fee.

Expedited Shipping.
FedEx Expedited service is a guaranteed 3 business day transit time from the day it leaves our warehouse. Deliveries are Monday through Friday only, excluding holidays.
Weekends and holidays are not business days and cannot be used to estimate the arrival date.

** Signature Required Service is not included. If required, please contact us direct via phone or email within one hour of placing your order to arrange for this additional service for a nominal fee.

Two-Day Shipping.
FedEx Two-Day Air service is a guaranteed 2 business day transit time from the day it leaves our warehouse. Deliveries are Monday through Friday only, excluding holidays.
Weekends and holidays are not business days and cannot be used to estimate the arrival date.

** Signature Required Service is not included. If required, please contact us direct via phone or email within one hour of placing your order to arrange for this additional service for a nominal fee.

Overnight Delivery Service
We are unable to offer overnight shipping directly through Amazon. However, if you contact our Customer Care Team, we will gladly assist you in making overnight delivery arrangements to ensure your gift arrives on time.

Will You Ship A Gift To A Hospital?
We strongly recommend that gifts for patients of a medical facility be sent directly to the home of a friend or caregiver who is able to hand-deliver the gift to the recipient. It has been our experience that patients are often moved or discharged early, missing their thoughtful gift from you.

Do You Ship To Alaska Or Hawaii?
YES! We now offer Expedited delivery services only to these states.

Do you ship to…..?
PO Boxes: No
FPO/APO Addresses: No
General Delivery Addresses: No
Internationally: No

Carrier Delays and Exceptions
Carrier delays are out of our control but they do happen, especially during the busy holiday season and when adverse weather conditions occur. During holiday periods, please add an additional two business days to ensure a time.